Terms & Conditions
ARTWORK COPYRIGHTIMPORTANT COPYRIGHT INFORMATIONKaren M Berisford retains the Copyright of ALL Artworks produced and these may be reproduced by the Artist for advertising purposes only.
Any photographs you wish Karen to work from must have permission from the photographer, either professional or Amateur, before commencement of the Artwork. Should you choose any of Karen M Berisford's own photographs, the Copyright of the original photograph and Artwork remains with Karen M Berisford and must not be reproduced for your own monetary gains, however Karen M Berisford may choose to reproduce the Artwork as prints for sale. All Artworks produced by Karen M Berisford cannot be reproduced in any way without express permission from the Artist. Prints of the Artwork can be purchased from Karen if required. See PRINTS prices.
A minimum of 50% payment is required on commencement of the commission followed by the final 50% after clarification of final image. Outstanding balances are to be paid upon completion of the piece, before the item is mailed out.
Each piece may be subject to Postage and packaging charges (unless otherwise stated) which covers any loss or damages in transit. Each package will be sent with a tracking number for you to keep updated with the delivery progress. Please make sure you check your package and item for damage before signing for the Goods as this may invalidate a claim should the item be found damaged after signing as undamaged goods received. All items should be received within a week of posting (UK) however, should there be any delays, please contact the delivery company giving the tracking number supplied in an E-mail from Karen herself pre post. DAMAGES TO PARCEL/ARTWORKShould you receive your item damaged in any way, save your packaging and inform Karen M Berisford, providing as much photographic evidence of the damage to the Artwork and the packaging as possible. The Artwork should be sent back to Karen unless otherwise stated and a repair or replacement will be completed at no additional cost to yourselves. Details on return postage will be provided by Karen so please do not post it back without confirmation first.
FRAMED ARTWORK WITH GLASS Glass in frames for framed Artworks are NOT covered by any type of insurance with delivery companies and Artworks are framed at the owners own risk (no framed Coloured pencil portrait over 10" x 12" will be posted out due to possible damage) Any framed portrait will be packaged extremely well but incurs postal charges. Please ask for details if you wish your piece to be framed. Acrylics are NOT framed with glass. OTHER POSTAL CHARGES For UK deliveries: If you require a Saturday delivery, there will be an excess charge to pay which will be priced on size & weight of package. Postal charges are covered in the price of a Commission for Monday - Friday deliveries only (received by the Commissionee between Mon - Fri). For overseas deliveries, there may be customs and excise charges - be aware of this as these charges can vary and payments are the responsibility of the receiver not the Artist. REFUNDS POLICYEach commission will need to be approved by yourself on completion. A final image is either posted via this website or Karen's Facebook page OR a proof copy will be sent to you via E-mail before posting if you prefer. If there are any problems or the Artwork requires any changes, they must be stated BEFORE the item is posted out as once the piece is received by yourselves, postage costs to return the Artwork back and forth to make further changes, will be your responsibility and costs will not be covered by Karen herself. The Artwork will not be sent out until acceptance by the Commissionee has been given.
If, on receipt of your commission,you no longer require the piece, you must return it to Karen in the original packaging it came. (return delivery charges will not be covered by Karen M Berisford) 70% of the payment will be retained by Karen M Berisford due to the time and effort put in and 30% of the payment (less original postage) will be refunded to you. This piece may be resold at the Artists descretion. If the piece can be resold, and dependant on the price it is sold for, you may receive up to 50% of the retained payment back. |
PRIVACY POLICY
This privacy policy sets out how Karen M Berisford uses any information that you give when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Karen M Berisford may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2012. What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. How we use cookies A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways:
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect. WEBSITE COPYRIGHTThis website and its content is copyright of Karen M Berisford © 2015. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
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