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Karen M Berisford  -  Pets, Portraits & Wildlife Artist
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Site Policies

Terms & Conditions

Karen M Berisford retains the Copyright of all Artworks produced and may be reproduced by the Artist for advertising purposes.

Any photographs you wish Karen to work from must have permission from the photographer, either professional or Amateur, before commencement of the Artwork. Should you choose any of Karen M Berisford's own photographs, the Copyright of the original photograph and Artwork remains with Karen M Berisford and must not be reproduced for your own monetary gains, however Karen M Berisford may choose to reproduce the Artwork as prints for sale.

Copyright

This website and its content is copyright of Karen M Berisford © 2012. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Payments/Damages Policy

A minimum of 30% payment is required on booking the commission, followed by a further 30% on commencement of the commission. Outstanding balances should be paid upon completion of the piece, before the item is mailed out.

Each piece is subject to Postage and packaging charges and covers any loss or damages in transit. Each package will be sent with a tracking number for you to keep updated with the delivery progress. 

Please make sure you check your package and item for damage before signing for the Goods as this may invalidate a claim should the item be found damaged after signing as undamaged goods received.

 All items should be received within a week of posting (UK) however, should there be any delays, please contact the delivery company giving the tracking number supplied in an E-mail from Karen herself pre post.

Should you receive your item damaged in any way, please inform Karen M Berisford and contact the delivery company to file a claim for damages. 
If the Artwork is unrepairable, Karen will replace the Artwork for a new piece at the same cost as before. Please note: loss or damages caused by the delivery company is the responsibility of the company itself and bears no representation on Karen M Berisford, nor will she replace any Artworks at a reduced cost unless part of the fault lies with Karen M Berisford.
Glass in frames for framed Artworks are NOT covered by any type of insurance with delivery companies and Artworks are framed at the owners own risk.  Each piece will be packaged extremely well but may incur higher postage charges. Please ask for details if you wish your piece to be framed.

Refunds Policy

Each commission will need to be approved by yourself on completion. A proof copy is sent to you via E-mail before posting. If there are any problems or the Artwork requires any changes, they must be stated BEFORE the item is posted out as once the piece is received by yourselves, any changes you require, the Artwork must be sent back to Karen (postage costs of the Artwork to Karen and return postage to you will be your responsibility and costs will not be covered by Karen herself).

If, on receipt of your commission,you no longer require the piece, you must return it to Karen in the original packaging it came. (return delivery charges will not be covered by Karen M Berisford) 60% of the payment will be retained by Karen M Berisford due to the time and effort put in and 40% of the payment (less original postage) will be refunded to you.  This piece may be resold at the Artists descretion.

Privacy Policy

This privacy policy sets out how Karen M Berisford uses any information that you give when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Karen M Berisford may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2012.
 
What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at karenmberisford@yahoo.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Copyright Karen M Berisford 2011 All images within this website are owned by Karen M Berisford and must not be used in any way without permission